At 4ty5bot-anica, we maintain strict quality control and hygiene standards. Due to the nature of our products (natural, handmade, perishable, and for personal use), we cannot accept returns or provide refunds except in the cases listed below.

Eligible Return/Refund Conditions:

We will offer a refund or replacement only under the following conditions:

  1. Wrong product received (must be unopened and unused)
  2. Product is damaged or leaking during transit
  3. Product is expired or defective

To request a return or refund:

  • Email us at [support@yourdomain.com] or WhatsApp at [+91-XXXXXXXXXX] within 48 hours of receiving your order.
  • Attach clear photos of the product and packaging as proof.
  • Approved refunds will be processed within 5–7 business days to the original payment method.

Non-Refundable Items:

  • Opened, used, or tampered products
  • Products without original packaging
  • Items returned without prior approval
  • Digital products or downloadable items

Note: We do not provide refunds or exchanges for incorrect product choices or change of mind.